How to Get the Most From Your Employee Referral Program

How to Get the Most From Your Employee Referral Program Welcome to Recruiter QA, where we pose employment-related questions to the experts and share their answers Have a question youd like to ask? Leave it in the comments, and you might just see it in the next installment of Recruiter QATodays Question We all know that employee referral programs (ERPs) help employers make better hires in less time but only when theyre working properly. How can recruiters and HR pros get the fruchtwein out of their employee referral programs?1. Culture, Communication, and CongratulationsThree things can have a major impact on getting the most from an employee referral program two of which you can implement today. The first is a great culture. Easier said than done, but employees are more apt to refer friends and family when theyre engaged in the work they do and have pride in their company. The second is open communication. Communicate regularly with employees about open roles, and tell them the characteristics you are looking in a new employee. That will help them understand whom they should refer. Youd be surprised how many companies dont talk about open roles regularly. Dont assume everyone knows a role is open. Also, communicate to employees that refer someone. Say Thank you, and give them updates about their candidate when they hit milestones in the selection process, if applicable. Most just want to know if their referral is being communicated to regularly. The third is rewarding employees for making referrals. This can be big or small, but when you reward behavior, it gets repeated. When you do this publicly, others will take notice as well. So communicate often, reward employees, and work on your culture. Two out of the three are fairly simple and can be impacted right now. Kyle Bruss, Talent Plus 2. Make It Easy to Use and Make the Rewards MeaningfulIncorporate the program into an easy-to-use, simple app that lets employees share qual ified resumes with HR.Ensure that you reward employees in some significant, perhaps monetary way. Also, ensure that if a referral is hired, the new hire stays for a required amount of time prior to the referring employee earning a reward. Publicly recognize the employee who made the referral once they have earned the reward.Finally, if people dont seem to be using the program, publicize it Employees will not see the incentive, and thus not participate, unless you tell them about the ERP and the rewards they could earn. Lynda McKay, Bagnall 3. Address Any Obstacles Standing in the ERPs WayStart by identifying any employee behaviors that hinder the ERPs success. Then, tie incentives to improvements in these behaviors. For example, ensure that the bonus you are providing is not paid out until you have seen the behavior change or have seen significant progress toward change. Its also important that your employees are 100 percent aware of the policy and that a bonus is not guaranteed unt il the behavior has changed.This makes it so your employees are more inclined to provide you with quality recommendations, because they know the bonus will not be handed out without hard work on their end. Your current employees will also gain a stronger feeling of accomplishment, ensuring the positive behavior continues in an upward trend, brings in qualified new hires, and removes obstacles that need attention. Tara Jones, Effex Management Solutions .openingBlock img width 100% height 100% max-width 640px anzeigegert block clear both align center float none margin-left auto margin-right auto margin-bottom 20px .openingBlock .alignleft width 100% height 100% max-width 640px display block clear both align center float none margin-left auto margin-right auto .middleBlock img border-radius 150px -webkit-border-radius 150px -moz-border-radius 150px box-shadow 0 0 8px rgba(0, 0, 0, .8) -webkit-box-shadow 0 0 8px rgba(0, 0, 0, .8) -moz-box-shadow 0 0 8px rgba(0, 0, 0, .8) .middleBlo ck strong font-size 24px color 1f77a0 .middleBlock .contributorBlurb max-width640px displayinline-block clearnone font-stylenormal font-size 16px color 666666 background f9f9f9 .middleBlock .contributorBlurb p font-style normal font-size 16px color 666666 .middleBlock .contributorBlurb .socialIcon border-radius 0 -webkit-border-radius 0 -moz-border-radius 0 box-shadow none -webkit-box-shadow none -moz-box-shadow none